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GARMENTS – FAQ

GARMENTS – FREQUENTLY ASK QUESTION (FAQ)

Company profile

Fashionite Impex Pvt. Ltd., established in 1985 in New Delhi, is a leading manufacturer and exporter of high-end handmade and hand-beaded garments. We combine traditional Indian craftsmanship with modern global designs, managing the entire process from design to production. With expertise in embroidery and embellishments, we serve clients across Europe, the Americas, the Middle East, and Asia, focusing on quality, innovation, and customized solutions.

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As part of our commitment to providing exceptional service and support, we are pleased to introduce you to your dedicated Relationship Manager. Our Relationship Manager will act as your single point of contact for all correspondence and needs related to your account with us.

Your RM is here to assist you with any inquiries, provide updates on your orders, and ensure that your experience with our company is seamless and satisfactory. Please feel free to reach out to get your own RM.

Terms And Conditions (Cutlery)

At Fashionite: We Have No Arguments For The Competitors Who Charge Less.

Terms Of Payment (Sampling):

All Samples Will Have 100% Advance Payment.

We Will Charge A One-Time Extra Amount For The Samples, Which Will Be Refundable Against The Final Order.

Courier Account To Be Provided By The Buyer. In Case The Buyer Does Not Have A Courier Account, The Charges Will Be Added To The Sample Invoice.

Terms Of Payment (Bulk):

A) Orders Up To 20,000 $/€ – 30% Advance
70% TT Before Dispatch Of The Goods.

B) Orders Above 50,000 $/€ – 50% Advance
50% TT Before Dispatch Of The Goods.

Lead Time And Delivery:
30 Days For Sampling
90 To 120 Days For Bulk Orders.

Repeat Orders Will Follow The Same Terms As Mentioned Above.

Minimum Order Quantity: 500 Pieces Per Style, Which Can Be Split Into Two Color Bases.

Order Confirmation Will Be Considered From The Date Of Receipt Of Advance Payment.

All Label Tags And Special Packaging (Box Packing) Charges Must Be Discussed Prior To Placing The Order, As These Are Not Included In The Bulk Prices.

Sample Extra Charges Will Be Adjusted And Refunded At The Final Order Stage.

Important Information: These Are Handmade Goods Specially Made To Order As Per Your Requirements And Therefore Cannot Be Cancelled. In Case Of Cancellation, The Advance Payment Will Be Forfeited.

30- 45 Days

90- 120 Days

Once The Swatch Is Approved By The Buyer, Fashionite Proceeds With The Embroidery On The Complete Piece. Upon Receiving The Embroidery Approval Through Pictures, We Will Proceed With The Final Piece. At Any Stage, Minor Alterations Are Possible, But Major Alterations After The Piece Is Cut Will Not Be Possible. In Such Cases, The Complete Piece Will Have To Be Remade Again.

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We Will Update You Every Saturday Regarding The Status Of Your Valued Order In The Attached Format For Sampling And Bulk Copy Enclosed Below ( LINK)

In Case The Buyer Needs Any Checking Of Their Product, Directly Or Indirectly, They Have Full Right To Do The Same With Prior Intimation Of 12–15 Days In Advance.

Wovens – All Kind (Silk, Polyester, Cotton, Net, Wool)

Jackets, Tops, Dresses, Skirts

USA, Europe, South America, Middle East

Seta Apparels, Forever Unique, Niza Moda, Alberto Makali

200 Pcs Per Style Per Colour (We Can Split Into Maximum 2–3 Styles). In Case Anyone Wants To Order Less Quantity, There Will Be An Upcharge Of 25% Of The Total Amount Value.

It Is Always An Ongoing Process. We Develop Approximately 30–50 Styles On A Monthly Basis And Update Our Customers Through Email.

We Update All Our Customers One Month Prior To The Exhibition Dates Wherever We Are Participating And Showcase Our New Collection.

All Goods Shipped From Fashionite Are Thoroughly Checked And Inspected Before Shipping. In Case The Quality Is Not Up To The Mark, We Will Provide 100% Credit To Buyers Against Future Purchases Or We Will Remake The Goods And Send Them Again On A Prepaid Basis.

We Wish To Inform You That There Might Be A Variation Of Plus Or Minus 5% In The Total Quantity As These Are Hand Made Goods.

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Our Production Capacity Is 8000 Pcs Per Month And Our Peak Season Is November – December.

October And November Have Many Holidays In India Due To Diwali And Eid Festivals.

Fashionite Will Provide You With Videos For All Styles Regarding Sampling And Orders, Which Need To Be Followed.

After submission of pp sample only minor changes are acceptable like size , increase and decrease of embd with minor alteration – base colour and change in qty is not possible as the goods are already prepared as we will not start csf till comments will not received from buyer end.

We Have The Possibility Of Taking Measurements In Both Ways – On Dummy And Table (Flat). Please Let Us Know Your Preferred Method Of Measurement So That We Can Follow The Same At The Time Of Placing The Order.

Fashionite Has A Joint Venture With 4 Factory Partners. Please Let Us Know In Advance In Case You Require Any Compliance Certificate.

It Is Against Our Company Policy To Get Work Done Through Any Child Labour Or Any Person Below 18 Years Of Age. In Fact, We Do Not Allow Anyone Under The Age Of 18 Years To Enter Our Office.

In Case The Buyer Has Any Requirement For Testing Parameters, They Need To Inform Us In Advance So That We Can Follow The Same Before Starting The Order And Avoid Any Miscommunication At A Later Stage.

All Buyers Are Requested To Inform Fashionite Prior To Placing The Order So That Third-Party Inspections Can Be Carried Out Smoothly As Per Buyer Or Third-Party Requirements.

All Garments Made At Fashionite Are Handmade And Delicate In Nature. Therefore, We Provide An Extra Pouch Containing Raw Materials Such As Sequins, Beads, And Buttons With Each Piece To Avoid Any Inconvenience To The Final User.

Once We Receive The Order, We Will Make A Video For Each Style Based On Our Understanding And Send It To The Customer For Approval So That We Are 100% On The Same Track. This Process Will Take A Minimum Of 3 Days After Receipt Of The Order For Bulk Or Sampling.

All Goods Shipped From Fashionite Are Thoroughly Checked And Inspected Before Shipping. In Case The Quality Is Not Up To The Mark, We Will Provide 100% Credit To Buyers Against Future Purchases Or We Will 100% Remake The Goods And Send Them Again On A Prepaid Basis.

All Trims (Wash Care, Size Labels, Tags) Will Be Provided By The Buyer. In Case The Buyer Wants Them To Be Developed In India, We Will Require A Sample For The Same. The Actual Charges Will Be Added To The Final Invoice.

For All Existing Customers, Fashionite Keeps Offering Various Types Of Promotional Offers. Please Contact Us Separately Prior To Placing The Order To Avail The Various Promotions Offered By Fashionite.

Upon Receipt Of The Order, Fashionite Will Share An Excel Format Along With Pictures Of The Ordered Styles, Stating The Composition Of Upper And Lining Fabrics.

We Have A Corporate Rate With Crowne Plaza Okhla, Situated In The Heart Of Delhi. The Approximate Rate Offered To Us Is USD 110 Including Taxes And Breakfast. Regarding The Weather, We Will Be More Than Happy To Update You By Email Prior To Your Visit.

Fashionite Has A Fleet Of Cars And Drivers Available Within The Company. We Request You To Share Your Travel Plans In Advance, And We Will Be More Than Happy To Arrange Pick-Up And Drop Services To And From The Airport.

Courier And Shipment Tracking Details Will Be Updated To You Within 24 Hours After Dispatch From Our Premises.

Generally, We Take Care Of The Box Marking. The Details Mentioned On The Box Include Fashionite Address, Buyer Address, Box Number, Item Description, And Quantity Inside The Box. In Case You Require Any Special Marking, Please Inform Us At Least 15 Days Prior To Shipment.

In Case You Have Any Grading Rules From One Size To Another, Please Share Them With Us At The Time Of Placing The Order Or Maximum Within One Week. If Not Provided, We Will Share The Grading Sheets With You And Take Prior Approval Before Proceeding.

If You Like Any Original Sample From The Fashionite Showroom And Wish To Borrow It For Approximately 7–10 Days, Please Feel Free To Do So. Kindly Note That The Courier Charges Or Courier Account Used Will Be On The Buyer’s Account.

Once The Goods Are Shipped And Received By The Buyer, We Request You To Share Your Valuable Feedback With Us By Email. This Will Help Us Improve Our Future Deliveries And Correct Any Existing Mistakes.

Our PI Format Is Uploaded In The Attached Link. In Case You Have Your Own PI Format, Please Share It With Us So That We Can Forward The PI Accordingly. Also, If You Want The PI To Be Prepared In Your Preferred Language, Kindly Inform Us In Advance.

Generally, Fashionite Has Its Own Style Codes. However, In Case You Would Like To Create Your Own Style Numbers, Please Update Us At The Time Of Placing The Order.

We Wish To Inform You That All Documents Created By Fashionite Are Duly Signed And Stamped. In Case Any Document Is Not Signed And Stamped, Please Disregard The Same.

We Also Wish To Inform You That We Have Only One Banker For All Inward Payments, I.E. IDFC Bank, Rajouri Garden Branch, India. In Case You Transfer Funds To Any Other Account, Fashionite Will Not Be Responsible For The Same.

PP Samples Are Sent To Customers Prior To Bulk Production. Fashionite Shares Pictures Before Dispatching The PP Samples, And Once The PP Samples Are Dispatched, They Include The Spec Sheet Of The Ordered Piece.

All Samples Are Dispatched Through The Buyer’s Courier Account. In Case The Buyer Does Not Have A Courier Account, We Can Send The Samples Through Fashionite’s Account, And The Actual Charges Will Be Added To The Final Invoice.

It Is Our Company Policy To Charge A One-Time Extra Cost For The Sample, Which Will Be Refunded Against The First Order. The Sample Payment Will Be Taken As 100% Advance Payment, And The Buyer Will Pay The Courier Charges Separately.